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Resources & Information

General complaint information

Please note:

  • There is no ā€œstatute of limitationsā€ with respect to filing a complaint. However, the Board is generally best able to obtain accurate and complete information when a complaint is submitted as soon as possible after the matter that prompted the complaint.
  • A copy of the complaint will be provided to the licensee to allow him or her to provide a response to the Board.
  • Copies of medical records may be obtained as part of the review process.
  • If the complaint involves a specific patient, please be sure to include the patientā€™s full name and date of birth, names of any hospitals or health care facilities where care was provided and specific date(s) of all appointments and consultations referenced in the complaint.
  • You can access the consumer complaint page here.
  • Complaints will be acknowledged via email within four weeks. If no acknowledgment is received, send an email to complaints@ncmedboard.org

Additional questions?

Please review the complaint FAQs or contact the Boardā€™s Complaint Department at 1-800-253-9653 (ext. 501).